![]() You can configure the settings to send Internet e-mail messages to external domains on two levels: Alternatively, you may want to configure Internet e-mail messaging formats at the organizational level if your organization wants to use a specific format or use features such as fonts and text color in e-mail communication. As a result, problems may occur if a user tries to send a message to an external organization in an unsuitable format. However, not all organizations use the same type of messaging systems. For most organizations, e-mail messaging has become an increasingly important mode of communication. This step-by-step article describes how to configure Internet e-mail messaging formats at both the user and the organizational level. ![]() Microsoft Exchange Server 5.5 Standard EditionĨ21750 – How to configure Internet e-mail message formats at the user and the domain levels in Exchange Server 2003 Consequently, the sender must turn off the option “Always send to this recipient as RTF”, in order for the POP3 client to see the attachments. Most POP3 clients do not understand Rich Text Format (RTF) used by Microsoft transport-neutral encapsulation format (TNEF). Microsoft has confirmed this to be a problem in Microsoft Exchange Server 5.5. They are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Do not include an attachment in an RTF message.Disable the option “Always send to this recipient as RTF” when sending an attachment to an Internet recipient using a POP3 client.There are two ways to work around this problem: This problem only happens when sending an attachment as MIME. The MIME-encoded attachment is still present but is not accessible by the POP3 client (depending on the receiving client). When you send a message with a MIME attachment from an Exchange client and have configured an Internet recipient to “Always send to this recipient as RTF”, and that recipient uses a POP3 client, the recipient will not receive the attachment. Microsoft Exchange 2000 Server Standard Editionġ81953 – Sending RTF with attachment as MIME loses attachment Microsoft Exchange 2000 Enterprise Server Microsoft Exchange Server 2003 Standard Edition Microsoft Exchange Server 2003 Enterprise Edition Microsoft Exchange Server 2007 Standard Edition Microsoft Exchange Server 2007 Enterprise Edition Click the Exchange Advanced tab, and then click to clear the Use MAPI rich text format check box.Right-click the mail-enabled contact in the right-pane, and then click Properties.To do this, click Start, point to Programs, point to Administrative Tools, and then click Active Directory Users and Computers.Ĭlick the container where the mail-enabled contact is located.Open Active Directory Users and Computers.To resolve this issue, change the settings in Active Directory Users and Computers so that the mail-enabled contact does not use RTF as the default message format. Note: This typically occurs if the mail-enabled contact is added by using a script. The mAPIRecipient attribute is missing, is set to null, or is set to true.The default message format is set to Rich Text Format (RTF).This issue may occur if the following conditions are true for the mail-enabled object on the Exchange computer: When a Microsoft Exchange Server user sends a Simple Mail Transfer Protocol (SMTP) e-mail message with an attachment to a mail-enabled contact in the Global Address List, the mail-enabled contact may receive a Winmail.dat file attachment with the e-mail message instead of receiving the correct file attachment. Please read all of the information below to find the correct solution for your specific environment.Īrticle 841668 – A mail-enabled contact may receive a Winmail.dat file attachment with an SMTP e-mail message instead of receiving the correct file attachment in Exchange 2000 Server. However, if the e-mail systems do not support RTF, the attachment cannot be separated correctly from the body of the message.įor more information about Microsoft Exchange Server settings, we have included three Microsoft articles from the Microsoft Knowledge Base to assist you with this. Client e-mail systems can receive e-mail messages that have an attachment. The Microsoft Exchange Server settings may cause the attachment to be sent in RTF format. When I email a PDF, the file attachment appears incorrectly as Winmail.dat instead of in PDF format, or it is missing.
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